Toolstation

Understanding customer needs

Danone

Developing a new category vision

Npower

Evaluating the executive complaints process

Npower

Insights to improve the customer journey

Npower

Connecting Npower with its Customers

Nectar

Collecting Customer Insights for Nectar’s Culture Change Initiative

eBay

Discovering Baby Insights to Validate a Customer Proposition for eBay

Danone

Keeping Mums at Heart